Information and help with IT and Printing
To access an IT induction for new students visit the following link:
https://icity.bcu.ac.uk/IT/Staff/Help-and-Support/Student-Inductions
If you are having problems logging in or other IT, laptop or software related problems you will need to contact the IT helpdesk.
ithelp@bcu.ac.uk
0121 331 6543
For more IT help visit https://icity.bcu.ac.uk/IT/Students
Or click below for answers to frequently asked questions:
Throughout our campus buildings there are various laptop loan lockers.
Students will be able to borrow Windows laptops for a maximum period of
six hours and Macs for four hours.
Visit PCFinder.bcu.ac.uk to see real time information on how many laptops are available in each locker, as well as colour coded maps for their location.
For more information about how to borrow a laptop visit https://icity.bcu.ac.uk/IT/Students/self-service-laptop-loans
Printing Costs
A4: Black & White 5p, Colour 25p
A3: Black & White 10p, Colour 35p
How do I purchase printing credits? You can purchase print credits through the MY PRINT Dashboard
You will have access to your new MyPrint dashboard at myprint.bcu.ac.uk which will allow you to top up your printing credit and manage your print history in one place.
You will need to purchase printing credits before you can print from University printers. You can purchase print credits through the MY PRINT Dashboard please note, only not top-up for what you need to print as print credits are non-refundable
The new MY PRINT user dashboard allows you a view of all of your live printing activity and also allows you to:
For further printing, scanning or copying help visit: BCU Print Help
How to print from a University PC
Why am I charged for 2 sides when only 1 side has printed? If the document you send has a blank page at the end, you will be charged for this. Please ensure that there are no blank pages at the end of your document.
How to print from your laptop or phone
You can now upload your files within the new My Print Dashboard.
You can also email you documents to the printer:
By default all print jobs sent by email will be single sided and in colour. To change your print preferences, you will need to log on to the printer, select your document and press the arrow button to the right of your document to change your settings.
How to photocopy
How to scan