Built Environment and Construction: Help and Support
Library Customer Service
Customer Services Librarians are here to help you get the most from library resources and services online or in person at the library help desk.
24/7 Chat and FAQs
You can access the chat service on every page of the library website. Click the "Chat With a Librarian" button in the upper right corner.
Help Desk
Library advisors answer your questions and offer guidance during staffed hours. Check the opening hours for your campus library.
Tutorials with a teaching Librarian
With access to millions of resources, sometimes the library can seem like an intimidating place. Our specialist Librarians are here to help you make sense of it all by providing in-depth guidance and support on searching for resources in your chosen subject area.
Tutorials can be either face-to-face or online via MS Teams.
Staff Support: Library Business Partners
Your Library Business Partner can assist with various library needs, including contributing to meetings, supporting course development, and advising on resource lists and open access publishing. They can also guide you in selecting inclusive course materials and connect you with other library experts.
Contact your library business partner if you haven't already.