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You Said We Did: Environment

Enviroment

 You said: The motion-sensor lighting in the silent study room at Curzon Library went off very quickly, and at night when there are few people in the room it is very distracting having to move or wave every few minutes to keep them on.

 

We reported this to Campus Services, and they have changed the timing of the sensor so that it remains on for 4 hours. We will ask security to monitor this.

 

 

 

You said: Plug sockets rarely work in Curzon Library and that it is so busy there is not always anywhere to move to.​

 

We have reported this to Campus Services. If you tell us that a specific set of sockets are not working then we can report this to be fixed immediately. Often people moving furniture or overloading sockets can cause damage or the fuses to trip. Campus Services have begun numbering sockets/spaces so that it is easier for us to report damage.

 

 

 

 

 You said: It is too cold to study in Mary Seacole Library.​

 

We’re sorry that you are experiencing problems with the temperature in Mary Seacole; it is a difficult area to get the heating correct, but we have contacted our Estates department and asked them to adjust the temperature. We advise wearing layers if you plan on studying for a long time in the library.

 

 

 

 You said: Security had stopped you from eating hot food in Curzon Library but you had eaten in there before​.

 

Our policy is that cold food i.e. sandwiches, and drinks in sealed containers can be consumed in the library. You may eat hot food i.e. takeaways in the library café on the ground floor. 

 

 

 

Noise

You said: Curzon Library was too noisy, with many other students being loud and disruptive. You hoped there was a way of getting students to respect the noise zones.

 

We apologise that your experience has been a negative one. We take noise issues seriously, and are actively working on creating a better library environment, starting with a ‘Be Considerate’ campaign. Hopefully improved signage will mean students can more appropriately choose which study zone they should use.

 

 

 

You said: The Curzon Library is far too noisy, and that people are talking or typing loudly on keyboards in the silent study rooms

 

We have asked our security officers to be extra vigilant when patrolling the library.  You can also use our text service (text NOISE with your location to 07792 721749).  Alternatively, study rooms in the library can be booked on iCity and all teaching rooms on campus can be used by students when free.

 

 

 

You said: When you were using the High Demand Collection at Curzon Library, students were being disruptive.

 

We are sorry that other students were being disruptive in the High Demand room.  We have placed additional posters around the library reminding students to keep noise to a minimum.  There is a number you can text (NOISE with your location to 07792 721749) which will prompt security officers to come and deal with anybody behaving inappropriately. There is also a Silent Study room on the ground floor which you are welcome to use.