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You Said We Did: Home


We are interested in what you have to say about our services and your experiences of using them.  Your comments will be considered and used to improve our services wherever possible.  Scroll down to the bottom of our contact page for a form for you to fill in and send to us, with an opportunity to receive a reply.

Recent updates

We recently added updates to:

  • Environment, Customer Services and Miscellaneous (2nd June 2017)
  • Latest news (26th May 2017)
  • Previous editions of You Said We Did (26th May 2017)
  • Latest news (24th January 2017)
  • IT and Environment (17th January 2017)
  • Previous editions of You Said We Did (17th January 2017)
  • Latest news (14th November 2016)
  • Resources (2nd November 2016)

Latest news

‚Äč Adjustable lighting in the Disability Study Room at Curzon


We've installed adjustable lighting in room C117 at Curzon Library, as requested by its regular users. Students and support workers can now use the remote control to vary the lighting to suit their needs. 




Changes to opening hours AND brand new self-service at School of Jewellery



We've installed a brand new self-service machine at the School of Jewellery Library. This is good news because it means the library no longer needs to close for the lunch period (the Help Desk will close briefly but self-service will be available). Library users will be able to borrow, return and renew items on this machine, as well as check their accounts.


New Information Security stock


You suggested we purchase some new Information Security books at Curzon Library. We've ordered several new items, some of which are now available online:



Bins in Curzon Library


We had some feedback about the locations of bins in Curzon Library. Campus services have kindly moved these around for us, as well as providing some additional ones in the coming weeks.





More PCs at Mary Seacole Library


IT and the On Demand project have been installing the first round of new PCs in the Mary Seacole Library. There are currently 12, but this will be increased to 36 shortly.