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Radiography, Radiotherapy and Ultrasound: Help and Support

Library Help

There are a number of ways you can access help in the Library:" "

A librarian is always available to support you on our 24/7 chat service ​​​​​​

Book a library tutorial with your Learning, Teaching and Research Librarian for more in-depth help

Search our Frequently Asked Questions

Visit one of our Library Help Desks for support with getting started

Wider Support

Need a book or journal article that the library doesn't have?

Having trouble finding full text resources for your assignments? Can't find a copy online?

You can use the Inter Library Loan service to try and obtain those hard to get resources.


Need help with IT?  

The IT team offers helpful technical support via email, phone 0121 331 6543, Twitter @BCU_IT_HELP and in person* at the following locations:

  • City Centre Campus – Parkside Building, Level 2 Bridge
  • City Centre Campus – Curzon Building Ground Floor, C033A
  • City South Campus – Seacole Building Ground Floor Courtyard


Questions about printing?

IT have a step-by-step printing guide on icity to help with all your printing questions


Too noisy in the library ?

Text security on 07792 721749 with "noise" and your location and they will patrol the area 


Studying outside Birmingham?  

Finding it hard to visit BCU Libraries?

The SCONUL Access scheme gives you the opportunity to use other University libraries.

There are different types of membership depending on your mode of study, and your Birmingham City University library account must be clear of overdue items and outstanding charges.

Check the library you want to visit is on the list of participating institutions 

You can apply to join on the Sconul Access Website


What are we talking about ?

While we try to avoid it, sometimes we use jargon. If you don't understand what we mean, please ask. Alternatively, check out our library glossary

Your Customer Services Librarians

Customer Services Librarians work to support you at Mary Seacole Library. Find us on 24/7 Chat for help with getting started, finding information, accessing resources and referencing.

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