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Customer Service Week: 24th - 28th October 2016: Home

Raising awareness of customer service and the vital role it plays in Library and Learning Resources

Customer Services Week: 24th - 28th October 2016

Customer Service Week is a week long opportunity to raise awareness of customer service and the vital role it plays in successful business practice and the growth of the UK economy.

Find out more

 

 

 

 

 

 

To find out more, visit the National Customer Service Week website.

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It's National Customer Services Week!

It's Customer Services Week! We celebrate this prestigious event with displays and activities across each campus library.

Monday

Customer Priorities

What are your customer needs? How have they changed?                                                                                           

Tuesday

Customer turnaround

Moving your customer from complaining to recommending.

Wednesday

Customer service strategy

Setting standards to meet customer needs.

Thursday

Collaboration

Working together to deliver results.

Friday

Recognise and celebrate

Reward performance and celebrate success.

 

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